Last Updated: July 29, 2026
Welcome
At BEAUSTRE, we are committed to delivering your jewellery safely and efficiently. Please read our Shipping Policy to understand how we process and deliver your orders.
1. Order Processing
Orders are typically processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festive seasons, sales, or product launches, processing times may be slightly longer.
2. Shipping Time
Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to courier availability, weather conditions, or unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment. BEAUSTRE may offer free shipping on selected orders or promotional campaigns.
4. Order Tracking
Once your order has been shipped, you will receive your tracking details to monitor your shipment.
5. Delivery Attempts
Courier partners generally make multiple delivery attempts. If delivery fails due to an incorrect address, customer unavailability, or refusal, the parcel may be returned. Re-shipping charges may apply.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. BEAUSTRE is not responsible for delays caused by incorrect or incomplete addresses.
7. Damaged Packages
If your package appears damaged or tampered with, please take photographs and contact us within 24 hours with your order number.
8. Delivery Delays
Delays may occur due to weather, public holidays, courier disruptions, government restrictions, or high order volumes.
9. International Shipping
International shipping availability may vary. Customs duties, taxes, and import charges, where applicable, are the customer’s responsibility unless stated otherwise.
10. Contact Us
BEAUSTRE
Email: info@beaustre.com